Shipping — Atelier de Rys

Updated 19 October 2026

Preparation and dispatch

Made to order. Ready to ship in 3–7 business days. See individual product details for the preparation time for your chosen piece. Preparation time is separate from the carrier’s delivery time. If you need a piece by a particular date or wish to commission bespoke work, please contact info@atelierderys.com before ordering.

Destinations and shipping rates

We currently ship from the Netherlands to the destinations below. Other European Union countries and destinations not listed below are not currently available.

Destination	Shipping per order
Netherlands	€6.50
Australia and New Zealand	€32.00
Canada and Japan	€26.00
Hong Kong SAR and Iceland	€25.00
Norway, Switzerland and United Kingdom	€17.50
Singapore	€30.00

One shipping charge applies per order, based on the destination. There is no additional-item shipping charge and no automatic free-shipping threshold. Your shipping charge is shown at checkout before payment.

Delivery

Carrier delivery time begins after dispatch and varies by destination. Any delivery estimate is separate from preparation time and may be affected by public holidays, customs and transport delays. Tracking details are emailed when your order ships.

Customs and import charges

For destinations outside the European Union, local customs duties, import taxes or handling charges may apply. These are not included in our product prices or shipping charges and are payable by the recipient where applicable.

Address details and delivery problems

Please check your delivery address carefully before placing your order and contact us promptly if you notice an error. We do not deliver to PO boxes or military addresses. If a parcel is delayed, lost or damaged, contact info@atelierderys.com with your order number so we can investigate with the carrier and arrange an appropriate solution. Your statutory consumer rights remain unaffected.

Returns

For withdrawals, returns and problems with an item, see our Return & Refund Policy. This policy should be read with our Terms & Conditions.